Our role can include making the site electrically safe, assessing the damage, documenting the findings, providing a clear scope and completing the approved electrical repairs.
The aim is a claim that moves forward without confusion: prompt attendance, practical assessment, clear reporting and repairs completed to standard.
Insurance Electrical Services
QEI can assist with:
- Electrical make-safes following storm, hail, water or fire-related damage
- Assessment of damaged electrical equipment and circuits
- Photographic reporting and documented findings
- Defined electrical repair scopes
- Quoting for the electrical component of the claim
- Completion of approved electrical repairs
- Testing and completion records
- Coordination with insurers, assessors, builders and property managers
- Residential and commercial claims
Electrical Make-Safes
Following an insured damage event, the first priority is identifying and controlling electrical hazards. A make-safe may involve isolating damaged circuits or equipment, disconnecting affected installations and leaving the site in a safer condition until repairs can be completed.
Make-safe attendance is arranged as promptly as practical during business operations. When lodging an urgent make-safe request, calling the office is the fastest option.
Damage Assessment and Reporting
Clear reporting helps a claim progress. Following the assessment, QEI can provide photographs, observations and practical findings that identify the electrical damage, the work already completed and the recommended next steps.
Reports are prepared for the practical needs of insurers, assessors, builders and property owners — factual, specific and supported by photographs.
Scopes and Quoting
A well-defined scope reduces disputes and rework. QEI prepares clear electrical repair scopes covering the work required to address the identified claim-related damage, with relevant inclusions and assumptions stated.
Where concealed damage or additional issues are identified during repairs, the changes are documented and communicated before further work proceeds.
Approved Electrical Repairs
Once the scope is approved, QEI completes the electrical repairs in accordance with the approved works, with appropriate testing and completion records provided where required.
The repair work is completed by licensed tradespeople, coordinated around the site, the occupants and any other trades involved in the claim.
Residential and Commercial Claims
QEI supports the electrical component of both residential and commercial claims, including homes, apartments, managed properties, shared areas, commercial premises and operational sites.
For commercial sites, work can be coordinated around access requirements, operating hours and site representatives where practical.
Working with Insurers, Assessors and Builders
Insurance work moves faster when the electrical contractor communicates properly. QEI provides:
- One accountable point of contact for the electrical scope
- Prompt and factual reporting
- Clear scopes and quotes
- Practical coordination with builders and other trades
- Testing and completion documentation
- Licensed and insured electrical contracting
How We Work
1. Lodge the Claim Details
Call the office for urgent make-safes, or lodge the claim details and photographs through the enquiry form below.
2. Attendance and Assessment
We attend the site, address immediate electrical hazards where required and assess the claim-related damage.
3. Report, Scope and Quote
Findings are documented with photographs, and a clear electrical repair scope and quote are provided.
4. Approved Repairs and Completion
The approved repairs are completed, tested and documented, with records provided as required.
Frequently Asked Questions
Do you provide 24-hour emergency response?
No. QEI attends make-safes and urgent electrical work as promptly as practical during business operations. For urgent requests, calling the office is the fastest option.
Do you work directly with insurers and assessors?
Yes. QEI regularly works with insurers, loss adjusters, builders and property managers on the electrical component of claims.
Can a property owner lodge an enquiry directly?
Yes. Property owners can lodge the claim details directly. Where an insurer or builder is managing the claim, we will coordinate with the relevant parties.
Do you complete the repairs as well as the make-safe?
Yes. QEI can complete the full electrical scope from the initial make-safe through to the approved repairs, testing and completion records.
What should I include with an insurance enquiry?
Provide the property address, a description of the damage, photographs, the urgency of the request and the make-safe status if known.
Lodge an Insurance Enquiry
For urgent electrical hazards, call the office on 07 5546 6868. Otherwise, lodge the claim details through the form below and our team will review the information and respond with the next step.
Lodge an Insurance Enquiry
For urgent electrical hazards, calling the office is fastest — 07 5546 6868. Otherwise, lodge the claim details here with photos and we’ll respond with the next step.
Enquiries are reviewed during business hours. Our office will contact you to clarify the scope and arrange the appropriate next step.
We work with insurers, loss adjusters, builders, property managers and owners across Brisbane, Logan, the Redlands and the Gold Coast.
Insurance Make-Safe / Repair Scope
Have a Job to Price? Talk to QEI.
Send through the job details or call the office. We’ll review the scope, explain the next steps and provide a clear, practical quote.